Privacy Policy

INFORMATION

Contact

We may collect the names and user names of our customers and other visitors. Additionally, we may collect your purchase history, billing and shipping addresses, phone numbers, email addresses, and other digital contact information. We may also collect information that you provide us about others.

Payment

When you make a purchase we collect your payment information, including information from your credit or debit card, check, PayPal account or gift card.

Returns

When you return a product to our stores or request a refund or exchange, you may be asked to provide your name, address, phone number and information that identifies you, such as your driver’s license. We use the information we collect from you and capture off of your government issued ID to process and track returns and to help detect and prevent fraud and otherwise administer our loss prevention program.

How Information is Collected

* During website or survey registration
* In connection with an online purchase
* If you use an online forum, submit a question or answer to our Product Q & A or provide us with comments or reviews or contact us
* If you upload or share a photo or other digital content through one of our websites, applications or via social media interactions on third party websites like Facebook or Twitter
* If you participate in a sweepstakes, contest, promotion, program, clinic or workshop
* If you return a product or use a rebate
* If you apply or inquire about employment

USE

We use the information we collect for our business purposes, including responding to your questions and requests.

Examples include:
* Fulfilling orders, ensuring proper delivery or providing services (such as delivering an electronic copy of your receipt)
* Administering your participation in a contest, sweepstakes or other promotion or sending you prizes you might have won
* Registering you for a particular website, loyalty program, or extended warranty service or providing you with information regarding such programs or services
* Processing a return
* Responding to a product or service review

Improvement

We may use your information to make website, mobile application, or product and service improvements.

MARKETING

In certain circumstances, we may send you communications about special promotions or offers via regular mail, email, or other electronic channels, including ads on social media platforms. We may send you emails if you have registered on a website and indicated you want to receive this information or if you gave us your information in one of our stores. We may also notify you of new website features or product and service offerings. If permitted, we may also send information about offers from our Affiliates and other companies we think you might find interesting. We may use information to deliver you marketing communications (including online ads) based on your interests. For example, if you view a product on our website, you may see ads for that product on our or third party websites and applications.

Communications

We may contact you to tell you about changes to this Privacy and Security Statement, the Terms of Use of our websites or mobile applications, or changes to any of our programs in which you might be enrolled. We may also tell you about issues with your orders or if there is a product recall or rebate.

Employment

We may use the personal information you provide in connection with a job application or related inquiry for the purpose of processing and responding to your application or inquiry.

SHARING

Use and Disclosure of Information

We will not share or disclose Information to anyone except as described in this Privacy Policy. Materialist may use Information to process and fulfill orders and to notify members and users of order status or products available for purchase on the Site. Materialist may, on occasion, share Information with third parties. In addition, we may share Information if we are required to do so by law or if disclosing Information is vital to identify, contact or bring legal action in order to protect Materialist, its customers or third parties. Information may also be used to develop personalized shopping experiences and histories for each member in order to customize products, promotions, emails, updates or special offers.

Information may be shared with merchants, vendors, retailers and any third party from whom the purchase is made, and may be provided to other third parties to process and fulfill orders. We have no control over how third parties use Information and assume no responsibility or liability for their use of Information.

On occasion, we may employ other third parties to perform services, maintain and operate the Site, maintain and operate updates or newsletters sent by Materialist or maintain certain features of the Site. We may also employ third parties to analyze our sales data or to assist in marketing and personalizing product information. We may share Information with any of these third parties. We may also transfer Information as an asset in connection with a proposed or actual merger, sale, corporate reorganization, stock sale or any other change in corporate structure. In such a circumstance, any transferee would be bound by the terms of this Privacy Policy.

Comments you voluntarily post on public forums such as our blog will be displayed publicly along with the name you submit and the time at which you submitted the comment. Although we reserve the right to monitor and delete any activity at our discretion, all Information posted is unprotected and can be seen by anyone.

If you elect to use our referral services for informing a friend about our Site, we ask you for the friend’s name and email address. Materialist may send the friend an email inviting them to visit the Site. Materialist stores this Information for the purpose of, among others, sending emails and tracking the success of our referral program. The friend may contact Materialist at to request the removal of this information from our database.

Third Parties

Our Site may contain links to third party websites, products and services. Information collected by these third party websites is governed by their privacy policies and practices, if any, and is not subject to this privacy policy. We are not responsible for how these third party websites use information. If you visit a third party website from our Site, you do so at your own risk and we do not assume any responsibility or liability in connection therewith. We encourage you to become familiar about the privacy practices of any party, including Materialist, to whom you provide any information.

Complying with the law

For example, we will disclose information to respond to a court order or subpoena. We may also disclose information if a government agency or investigatory body requests it.

At your direction

For example, if you ask us to provide your information to a third-party to facilitate the resolution of a dispute.

How We Protect Your Information

We take reasonable precautions to safeguard your Information. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved. When creating an account on our Site, you are required to establish a password. We courage you to choose a password that is at least 8 characters, using a combination of letters, numbers and symbols. You are solely responsible for maintaining the secrecy of your password and Information. While we use standard security procedures and practices to safeguard Information, no Site is guaranteed to be 100% secure. Therefore, we do not guarantee or attest to the security of Information, including your Information. If you transmit Information to Materialist, you do so at your own risk. While we make efforts to accommodate requests to restrict our use of Information, we reserve the right to delete Information if we are not able to reasonably accommodate a requested restriction.

Removing Information

While we attempt to accommodate reasonable requests to delete Information, please note that we cannot always delete all records. For instance, we are required to retain records related to previous sales for financial reporting and compliance purposes. We may retain and use Information to, among other purposes, comply with our legal obligations, preserve our rights, resolve disputes and enforce our agreements.

Privacy Policy Changes

If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. To the fullest extent permitted by law, your continued use of the Site indicates your assent to the Privacy Policy as posted.

Contact

Should you have any questions, please email [email protected] for more information